89bk's Privacy Policy
Learn clearly how your personal data is collected, why it is used, and how it is kept secure — all in one place.
Welcome to the 89bk platform. This Privacy Policy ("Policy") explains how 89bk collects, uses, discloses, and protects your personal data. By using our website and services, you are considered to have accepted the terms of this Policy.
We believe your privacy is a fundamental right. That is why 89bk never collects your data unnecessarily and never sells it to any third party. This Policy may be updated from time to time; any changes will be published on this page.
All your data is transmitted through SSL-encrypted connections.
You can view, correct, or request deletion of your data at any time.
Your personal data is not sold to any marketers or third parties.
1. Types of Data Collected
89bk may collect the following types of data in order to provide its services:
1.1 Data You Provide
Information you provide directly during account registration, identity verification, and financial transactions:
- Full name and date of birth
- Active email address
- Mobile number (linked to a bKash, Nagad, Rocket, or Upay account)
- National ID card or passport details (for identity verification)
- Payment method details — bKash, Nagad, Rocket, or Upay number
- Messages and complaints sent to customer support
1.2 Automatically Collected Data
When you use the 89bk website, certain data is collected automatically:
- IP address and device type
- Browser type and version
- Page visit logs, session duration, and navigation patterns
- Data obtained from cookies and similar tracking technologies
- Gaming activity logs — bets, wins, losses, and session details
2. Purpose of Data Use
89bk uses your data only for the following legitimate purposes:
- To create accounts and complete identity verification
- To process deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay)
- To meet legal obligations related to gambling (age verification, responsible gaming)
- To ensure platform security and prevent fraud
- To send you important notifications related to your account and transactions
- To provide customer support services
- To improve service quality and resolve technical issues
- To comply with applicable laws and regulations
3. Data Disclosure & Sharing
89bk does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:
3.1 Service Provider Partners
Data may be shared with trusted service providers for payment processing, identity verification, and technical support. These partners are bound by strict confidentiality agreements and may only use the data for specified purposes.
3.2 Legal Obligations
If providing data is required by a court order, government authority directive, or legal process, 89bk is obligated to comply with the law.
3.3 Fraud Prevention & Security
Relevant data may be shared to ensure platform security and to prevent potential fraud or illegal activity.
4. Cookie Policy
Cookies are used on the 89bk website. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: To remember your preferences and language settings.
- Analytics cookies: To understand usage patterns for the purpose of improving service quality.
You can disable cookies at any time from your browser settings. However, doing so may cause some services to not function properly.
5. Data Security Measures
89bk takes industry-standard technical and organisational measures to ensure the security of your data:
- Use of SSL/TLS encryption technology for all communications
- Encrypted storage of sensitive data
- Access controls — only authorised staff can access specific data
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
- Regular privacy and security training for staff
No method on the internet is one hundred percent secure. However, 89bk is committed to ensuring the highest level of protection.
6. Data Retention Period
89bk retains your data only for as long as necessary. Generally:
- All account data is retained for as long as the account remains active.
- After an account is closed, some data may be retained for a set period due to legal and regulatory obligations.
- Transaction records are retained for as long as required for financial auditing purposes.
- Customer support conversations are retained for a limited period to ensure service quality.
At the end of the set retention period, data is securely deleted or anonymised.
7. Your Rights
As a user of the 89bk platform, you have the following rights over your own data:
7.1 Right to Access
You may request a copy of the data 89bk holds about you.
7.2 Right to Correction
If any of your data is incorrect, you may request a correction. This can be done through account settings or via the support team.
7.3 Right to Deletion
In certain circumstances, you may request deletion of your personal data. However, some data may need to be retained due to legal and regulatory obligations.
7.4 Right to Object to Processing
You may object to marketing communications or to certain types of data processing.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact the 89bk support team. We will try to respond to your request within 30 business days.
8. Protection of Minors
89bk is strictly for persons aged 21 and above. We do not knowingly collect any data from minors. If we have reason to believe that a minor has registered on our platform, their account will be closed immediately and the associated data will be deleted.
9. Third-Party Links
The 89bk website may occasionally contain links to third-party websites. 89bk is not responsible for the privacy practices of those external sites. We recommend that you read the privacy policy of any external site before visiting it.
10. Changes to the Policy
89bk reserves the right to change this Privacy Policy at any time. If any significant changes are made, we will publish the details of the latest update on this page. Continued use of the platform after a policy change indicates that you have accepted the new terms. We therefore recommend that you check this page regularly.
Privacy Contact
If you have any questions about this Policy or wish to exercise your rights, please contact us:
24/7 Live Chat — Support available in Bengali and English